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Bringing unique & original works of art
directly to you from the artist's brush...
FAQ's
If you have any questions not answered below, please email order@branchstudio.com
or call 404-664-5723.
We would be happy to answer your questions!
To
purchase paintings or reproductions, browse the Painting
Galleries and choose individual paintings from right side of screen.
Below the painting image, you will have purchase options. Check the
original painting or type the number of reproductions you want in the
appropriate size box, then click on the "Submit Order" box. This sends
you to your shopping cart. From there, you can choose to continue
shopping or move to Checkout. |
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Never
buy anything online when you're not completely satisfied with the
reputability of the seller. If you have any questions whatsoever about
Jennifer Branch's work or products offered, delivery or security of the
transactions that we don't answer below, please email order@branchstudio.com or call
404.664.5723. Purchases should never be a surprise - you should know
exactly what you're ordering - & get it promptly!
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Our Reproduction Quality
Our
reproductions will last for a minimum of 20 years indoors in good
condition. Guaranteed.
To understand what makes a reproduction of a painting a good
quality fine art reproduction, you should understand fine art
reproductions.
Gicleé (pronounced gee-clay) is a French word meaning "to
spray." In English, ink jet. This is only the method used to apply ink
to the paper. Gicleé reproductions are the result of a perfect blend of
art and technology. They achieve the intention of the artist with more
accuracy than any other means currently available. A state of the art
graphics printer sprays 4 million drops of water-based inks per second
onto a spinning drum which holds the paper. Droplets of uv protected
ink the size of a human blood cell (4 picoliters) are applied with an
accuracy that is unsurpassed in the art world. Gicleé reproductions
have turned the art world upside down - reproductions of amazing
quality are now available to everyone.
The term Gicleé can be used for any ink jet reproductions,
including your basic home computer printer's output. A basic home ink
jet printer is unacceptable for fine art reproductions because the inks
used will fade within weeks, starting with red and progressing over a
brief period of time until all you're left with is a faded grayish
printed paper. This is not acceptable.
Gicleé is the standard term most people believe means a good
quality reproduction. Many good quality reproductions are gicleé
reproductions and gicleé is the most technologically advanced printing
process today, but this term really has nothing to do with the quality
of a reproduction.
The most important part of a fine art reproduction is not
the method used to apply ink, but the ink itself. If the reproduction
is created with inks that will not fade on acid free paper, the
reproduction will not fade. Our inks are guaranteed by us for 20 years
against fading. We can easily guarantee this because our inks are
independently rated from 38 - 150 years against fading.
The next part of the fine art reproduction equation is how
the original painting image is captured. Gicleé and our other
reproductions are captured by computer, also the most technologically
advanced way to capture artwork today. Absurdly high dpi in the
original scan and the actual reproduction are very important. That's
how you get clear, sharp reproductions.
The final part of the fine art reproduction is accurate
color. This final part is why Jennifer Branch, the artist, makes all
her reproductions herself. She can put the original painting next to
the reproduction and works with the reproduction until it's as close to
the original painting as possible. She has the freedom to keep working
with the reproduction until she's as happy with the quality of her
reproduction as her original painting.
Jennifer Branch only paints paintings she's happy with -
anything less you'll never see. She only creates fine art reproductions
of her paintings that she's happy with the quality of. If there is ever
a problem with a fine art reproduction that has been reasonably well
cared for (guidelines below), Jennifer Branch Gallery will replace it.
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How
to Care for Originals & Fine Art Reproductions
Paintings & Reproductions should be handled taking
special care to avoid any contact with water or mist. Please make
certain that your hands are clean, dry and oil-free before touching,
and frame using acid free mountings. Reproductions should be treated
like original watercolor paintings.
Never place originals or fine art reproductions in direct
sunlight.
Direct sunlight accelerates fading greatly. We have tested our
reproductions for the 3 months of summer outside in direct sunlight.
They did not fade at all. However, not placing originals or
reproductions in direct sunlight is a good guideline.
Don't let originals or fine art reproductions get wet. They
will be destroyed.
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Original Paintings
Since original
paintings are one of a kind works of art, Jennifer Branch Gallery can't
guarantee the availability of any one painting. If an original painting
is unavailable, we will immediately return your payment. Once your
order has been confirmed by Jennifer Branch Gallery, there will be no
availability problems - it's all yours!
Please call
404-664-5723 if you have a question or need a rush delivery. We travel
frequently, so to ensure that you receive your original painting....
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Small Limited Edition Signed &
Numbered Reproductions
5 x 7" & 8 x 10"
Small
unframed limited edition reproductions arrive elegantly polywrapped in
off-white mats, ready to give or enjoy.
Framed limited edition reproductions arrive ready to hang on the wall.
Standard Shipping is FREE! in the continental United States.
Our
two small reproduction sizes are in numbered editions of 200. Every
reproduction is signed and numbered by Jennifer Branch. All reproductions are
printed on archival fine art paper with archival inks. Reproductions
resemble the original watercolor painting as closely as possible. We
prefer a smooth fine art paper resembling the paper Jennifer Branch
paints on.
Since our reproductions
are in limited editions, we cannot guarantee their availability. We
will post online when an edition is becoming scarce. We'll contact you
immediately if there's an availability problem.
These
reproductions are in standard frame sizes. We offer a limited selection
of frames and ready made frames are available from most home decor
stores. If you want a different size mat, the reproductions are also
standard sizes.
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Reproduction Size
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Outside Mat Size
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Standard Frame Size
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5" x 7"
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11" x 14"
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11" x 14"
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8" x 10"
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16" x 20"
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16" x 20"
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Off White Mat
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Large
Limited Edition Signed & Numbered Reproductions
16" x 20" and up
Large unframed limited edition reproductions arrive in
secure mailing tubes, ready to frame.
Large framed limited edition reproductions arrive framed & ready to
hang.
Standard Shipping is FREE! in the continental United States.
Large reproductions are in numbered editions of 200
reproductions. All reproductions are signed and numbered by Jennifer
Branch. All reproductions are printed on archival fine art paper with
archival inks. Reproductions resemble the original watercolor painting
as closely as possible. We prefer a smooth fine art paper resembling
the paper Jennifer Branch paints on.
Since our reproductions
are in limited editions, we cannot guarantee their availability. We
will post online when an edition is becoming scarce. We'll contact you
immediately if there's an availability problem.
16" x 20" and 18" x 24" sizes can be ordered easily from the
Jennifer Branch web site. These are standard sizes to frame & very
suitable sizes for above a mantel or sofa.
Please measure your space height before you order and
remember that the
outside frame size = frame size + 2X the frame width.
ie: a 16" x 20" reproduction in Frame # 2012
28.5" x 32.5" outside frame size = 20" x 24" frame size + 2 X 4.25"
Frame width.
If you're interested in another size or with quantity
reproductions, please contact Jennifer Branch & we'll get back to
you with availability / pricing information as soon as possible.
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Reproduction Size
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Suggested Standard Mat / Frame
Sizes
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16" x 20"
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20" x 24" or 24" x 30"
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18" x 24"
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22" x 28"
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Shipping Time
If
you need a painting or reproduction immediately for a special occasion,
please call 404-664-5723. We'll do whatever we can to get your artwork
to you when you need it.
Occasionally,
we might anticipate a long delivery time for a particular frame because
of our frame supplier's delay. If that happens, we'll contact you to
ask if you want to make a second frame choice, wait for your first
choice, or ship unframed.
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Item
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Shipping Cost per Item
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All Paintings or
Reproductions, Unframed!
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FREE!
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DVD's
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FREE!
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| All International Shipping |
What USPS costs us / Flat Fee Table |
That's as simple as a shipping table gets!
All shipping costs given are in the continental United
States only.
Shipping costs outside the continental United States will be
higher, so please contact us before making your order. Otherwise, we'll
simply make a separate charge for shipping after we've mailed the
painting. We only charge for shipping
what it costs us.
International
Shipping Costs Flat Fee Table
Only countries we frequently ship to are listed below and on the
checkout form for flat fee shipping. If your country is not listed,
shipping will be what it costs us. The flat fee prices below are based
on USPS shipping charges for unframed paintings and reproductions.
These do not include rush service charges.
| Australia |
$27 |
| Belgium |
$27 |
| Canada |
$17
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| Germany |
$27 |
| Italy |
$27 |
| Mexico |
$23 |
| Netherlands |
$27 |
| New Zealand |
$27 |
| Scotland |
$27 |
| Singapore |
$25 |
| Spain |
$27 |
| Thailand |
$25 |
| Turkey |
$27 |
| United Kingdom |
$27 |
Other countries are listed in
the checkout page with prices - these are just our most frequent
shipping places.
For purchases within Georgia, there is a 7% sales tax
charge.
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Return Policy
The full cost, including
tax & shipping costs, is due before the painting is sent. If you
have any problem with the painting
when
you receive it, returns are easy. Just contact
Jennifer Branch Gallery within two days after you receive it
& have
the painting in insured return mail within 14 days.
Only return paintings after you have contacted Jennifer Branch Gallery
and always insure the painting. The
full cost will be returned to you.
If the painting or frame is
in a different state from that which you
received it in (i.e.: marks, folds, misc. damages), the painting cannot
be returned. In other words, you break it, you buy it.
If you receive a painting
in a damaged state, please inform the
shipping company if it's USPS (they will have you fill out a claim
form) and contact us and we will work to correct the problem
immediately.
Sales made at galleries,
festivals or art shows, since the purchaser has seen and approved of
the painting before purchase, do not have this same refund policy.
There are unscrupulous people who purchase paintings for dinner parties
and return them or other like things. If you do have a problem with
your reproduction or painting, please contact us immediately and we'll
work out a solution. We're very easy to deal with, but paintings aren't
"loaners."
Jennifer Branch
Gallery or BranchStudio are not
responsible for the painting after delivery in good condition.
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Information
on Online Security
We accept Visa
/ Mastercard using GoDaddy's secure server. Credit card numbers stay on
the secure server; they are never sent by email.
Our merchant
processing is online by Intuit, Quicken's parent company. You will see
a charge from Intuit on your statement.
Since this is
as secure as we can possibly make Jennifer Branch
Gallery's web site with an encryption equal to most online retail
companies and the process is handled by very reputable companies, we
accept no responsibility for anything going wrong.
If you don't want to use the secure server to transfer
credit card numbers, please enter your order with your phone number and
then telephone us directly 404.664.5723 with credit card information
or to mail a check.
We're
always happy to take orders by phone or checks.
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Our
Mailing List
Postcards
and brochures also give updates on new paintings, upcoming festivals,
etc. There are several interest categories you can check and we'll send
you information on what you're interested in.
To
receive discounts, please add your address to my mailing list. We
periodically (around 2 times / year) send postcards with a discount
code printed for online & festival discounts.
All information you give is for Jennifer Branch
Gallery's use only.
No information will ever be sold or given to anyone.
We value our privacy - and yours.
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Gift
Wrapping
Our gift wrapping looks
like a party! It's hand splatter painted by Jennifer Branch in bright
party colors. We ended up making our own paper because no other
wrapping paper looked like enough fun!
Since it's hand painted,
every gift wrapped package is different.
We also offer
Christmas wrapping (green, red & gold) seasonally and Night
Stars(blues & gold).
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default giftwrap
(Party!) choice

Night Stars
Gift
Wrap Cost
$1.00 / Item
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Gift Certificates
Gift certificates can be purchased when you know someone
will like a painting, reproduction, workshop or workshop dvd by
Jennifer Branch, but you don't know which one!
Gift certificates are printed on Jennifer Branch's
watercolor paper notecards. They are very elegant & we can print
whatever message you want on the card. A discount code and the amount
of the gift certificate will also be on the card and can be used
through the web site or by phone.
Gift certificates for workshops will give the date of the
workshops. They'll be handled like any other workshops, changing to
another workshop date is easy to do with adequate notice! Most weekend
workshops are the same price.
Our paintings and reproductions are priced by size, so it's
easy to give someone an 8 x 10" LE reproduction ($35) or an 8 x 10"
original painting (generally $375), etc. but let them choose the
painting they want!
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All prices
are in $United States Dollars.
Click for Universal Currency
Converter!
Prices given are current through 6/201 and will
not increase through that date.
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